Browser Based Technical Links & Resources
located in the Software, Help Desk Categories
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AmberCat - Web-based and desktop software for internal and external help desks |
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AthenaRMS - Features include request management |
Avensoft - Web-based multi-functional help desk software.
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Bankoi HelpDesk Software - A fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests.
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Broad Daylight - Provides software that enables companies to answer questions more efficiently via the Web and reduce inbound electronic mail and phone calls.
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CDN Systems - Web-based help desk software with Microsoft Access and MS SQL integration.
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CoreDesk - Provides an internet based open source help desk software in a hosted and managed environment.
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CRMdesk - Automates online customer support and knowledge base creation through the Internet.
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Cynergy - Software for web based active/ trouble ticket tracking |
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DeskPRO.com - An integrated script to manage customer sales and support. Uses a MySQL database-backend and has flexible implementation.
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Ezyhelpdesk - A fully featured online help desk system comprising descrete sections for the clients |
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Help Desk Assistant - A web-based application that allows to track support issues via a Microsoft web server.
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Help Desk Suite - Provides a web based customer service solution for a website to manage support requests and to publish self service knowledge bases.
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HelpCORE - Enterprise class open source helpdesk and servicedesk software.
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HelpDesk System - Help desk specifically for recording and monitoring requests for repairs or other works at properties.
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HelpLine Incident Management - A customizable help desk for support personnel and customers (both internal and external). Includes SLA management and bespoke notification.
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Hostedware - Affordable web-based help desk application and database.
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Incident Monitor - Advanced helpdesk software which integrates conventional phone service with a fully enabled web service with wireless support |
Indy Help Desk - Provides web based software written in ASP. Also provides custom service and support for small to medium sized businesses in the Indianapolis area.
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Infra Corporation - Help desk and change management (web-enabled) software used by government and corporations around the world.
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iQHelpDesk - A browser based help desk and asset management set |
ISIS Helpdesk - Web based job tracking and asset management software.
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IssueTrack - Help desk and issue tracking software with knowledge base |
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Kettera Software - Describes a tool that allows websites to interact with visitors without using pop-up windows |
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Modern Thinking Inc - Offer an application for tracking and managing both customer support issues and internal work items.
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OmniWorks Webdesk - An industry standard internal and external helpdesk written in ASP and customised for the Internet.
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osTicket Open Source Project - A simple and lightweight support ticket program designed to be easy to install and setup. It is also completely free.
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OTRS - An Open source Ticket Request System with various features to manage customer telephone calls and e-mails.
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Parature - Provides Web-based software for online customer service |
PerlDesk - Perl Web-based help desk and knowledge base solutions for small and mid-sized Web sites.
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Proverbs - A web based IT help desk which includes trouble tickets |
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ScorpioSoft - Virtual Help Desk is a 100% web based application that allows a company to manage their internal and external users |
Seeker - A multi-functional feature strong help desk |
Serio - Offers helpdesk software with change management |
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Sitehelpdesk - Helpdesk software with options for software and hardware inventory management.
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Soffront - Offers fully web-enabled and fully customizable helpdesk software.
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Spectrum Research - Introduces the developers of the web based Spectrum HelpDesk customer support system.
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Support-Works - Combines NPA with a call logging and problem management system. Includes e-mail integration |
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Taskman Pro - Web-based enterprise authenticated work order management and helpdesk system |
TeamShare - Develops 100% web-based customer support software solution.
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ThinMind - A fully integrated web based software suite for expense reporting |
Ticket Logger - Described a web-based (PHP) help desk / support line ticketing system. Both support technicians and end users are able to log tickets to a MySQL database.
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TicketXPert.NET - Offers a multilingual solution with MS Windows XP look and feel and Outlook navigation.
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TSC2 Help desk - A help desk offering tracking and asset management functionality.
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Virtual Support Office - Extensive description of a browser based help desk which includes support request tracking |
WebTTS - Open source web-based trouble ticketing system written in Perl utilizing MySQL. Designed with the helpdesk |
WonderDesk - Organize and track support e-mail calls with help desk software.
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World Desk Pro - Customizable help desk based upon the Microsoft .Net Framework.
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Yudo - A free ASP based support and trouble ticket system |